Est. 2010 · Mumbai, India · ISO 9001 & 27001 Certified

Only Niche Technology
Solutions for the Enterprise

Specialised communications infrastructure and cybersecurity services for India's leading financial institutions, command centres, and mission-critical enterprises.

15+
Years of Expertise
24/7
Global Support
ISO
9001 & 27001 Certified
50+
Marquee Clients
Trading Floor TelephonyBT Trade Flex Pro CloudCybersecurity ServicesCommand & ControlCompliance RecordingFree Penetration TestingCisco UC PartnerNICE & Verint Recording24×7 Managed ServicesISO 9001:2015 CertifiedTrading Floor TelephonyBT Trade Flex Pro CloudCybersecurity ServicesCommand & ControlCompliance RecordingFree Penetration TestingCisco UC PartnerNICE & Verint Recording24×7 Managed ServicesISO 9001:2015 Certified
Cisco
BT Trade
Avaya
Microsoft
NICE
Verint
Jabra
Poly
New Offerings

Expanded Capabilities,
Same Trusted Expertise

🔐 Cybersecurity Services

Beyond the Website.
Secure Your Entire Organisation.

Website security protects only one door. Attackers probe every entry point — email, VPN, devices, suppliers. Jampot's full organisational security assessment finds every open door before attackers do.

Free 90-Min Consultation Free Base Pen Test Security Assessment Gap Analysis Remediation Roadmap

✦ Free 90-min consultation & base penetration test included

☁️ BT Trade Cloud Solution

Institutional Trading Comms.
Zero Hardware Capex.

Flex Pro Cloud delivers BT Trade turret communications as a fully managed, per-user monthly cloud service. No servers. No upfront investment. Go live in 10–15 business days.

All-In Managed Service BT T4-Flex Turrets NUSO Recording 10-15 Day Go-Live 4 Service Tiers

✦ Per-user pricing · No hardware investment required

Core Solutions

Comprehensive Solutions for Critical Environments

From dealing rooms to disaster management centres, we engineer communications infrastructure that cannot fail.

📈

Treasury & Trading Floor

Purpose-built turret systems for dealing rooms and treasury operations at banks and financial institutions.

Explore →
🛡️

Critical Communication

High-availability VoIP-RoIP platforms for command centres, public safety, utilities, and government agencies.

Explore →
⏺

Compliance Recording

Enterprise-grade voice capture via NICE, Verint, NUSO, and VoiceGate — audit-ready at scale.

Explore →
🔗

Unified Communications

Cisco, Avaya, and Microsoft Teams deployments — integrated voice, video, messaging, and collaboration.

Explore →
☁️

Cloud & Infrastructure

Scalable cloud deployments with pay-as-you-use economics and enterprise-grade redundancy built in.

Explore →
🔧

24×7 Managed Services

Follow-the-sun support from Mumbai and Pune — serving enterprise clients across India, US, and Europe.

Explore →
Where We Work

Solutions That Come to Life

📈

Trading Floors

BT Trade turrets at India's leading banks

🛡️

Command & Control

Mission-critical dispatch for airports & utilities

☁️

Flex Pro Cloud

Institutional trading comms, zero hardware capex

Trusted By

India's Most Prominent Banks & Financial Institutions

HDFC BankHSBCICICI Bank Kotak MahindraLIC IndiaInfosys Treasury IDFC FIRST BankBandhan BankEquitas Bank Bank of BarodaNomuraSociété Générale UOBAxis CapitalAmbit Capital IIFLHDFC MFICICI Prudential Union Bank of IndiaCanara BankADCB UAE Quant CapitalJana FinancialBajaj Finance

Ready to Elevate Your Communication Infrastructure?

Speak with a Jampot specialist about your specific technology requirements.

+91-22-25114500
››Cybersecurity
Cybersecurity Services

Beyond the Website.
Secure Your Entire Organisation.

Your website security is just one door. Jampot's organisational security practice helps enterprises understand and close every vulnerability — people, process, and technology — before attackers exploit them.

🆓
Free 90-Minute Security Consultation
No cost. Honest conversation about your current exposure and priorities.
🔍
Free Base Penetration Test
External scan of your key assets — factual findings report at no charge.
The Bigger Picture

"Your Website is Secure.
Now Let's Secure
the Organisation."

Website security protects only a single door. Attackers use automated tools to probe every port, application, and login page. Internal servers are often less hardened and carry more sensitive data. Most breaches don't start at the website — they begin with phishing, credential theft, and supplier compromise.

🌐

Website & APIs

Customer-facing entry

📧

Email

Phishing & data leakage

💻

Employee Devices

Laptops, mobiles, BYOD

🔗

Suppliers & Partners

3rd-party system access

☁️

Cloud Services

SaaS & cloud storage

🔑

Remote Access

VPN, RDP, remote login

🏠

The Security House Model

Think of your organisation as a building — every entry point matters. Security is not just the front door (website). It's the windows, back door, keys, rooms, safe, alarm, and fire escape working together.

⚡

Attackers Scan Everything

Automated tools probe every exposed asset 24×7. A single unpatched server, a legacy VPN with no MFA, or one unaware employee is all it takes. Simple controls eliminate the majority of real-world risk.

Framework

The Six Pillars of Organisational Security

A strong security posture requires all six pillars working in concert.

Pillar 01

Network Security

Firewalls, segmentation, and traffic controls — managing what enters and exits.

Pillar 02

Endpoint Security

Device hardening, patch management, and EDR — protecting every device.

Pillar 03

Identity & Access

MFA, least-privilege access, and regular access reviews.

Pillar 04

Data Protection

Encryption, DLP controls, and secure backup policies.

Pillar 05

Operational Process

Security policies, awareness training, and incident response plans.

Pillar 06

Resilience & BCP

Tested DR plans, failover systems, and business continuity workflows.

Security Assessment

A Structured 3–4 Day Audit
of Real-World Exposure

Our full security assessment examines your actual exposure across all six security pillars — producing a prioritised action plan defensible to your board.

01
DiscoverTechnical controls review, identity & access assessment, endpoint & patch posture, network exposure scan
02
AnalyseData protection controls review, operational process assessment, supplier risk evaluation
03
ValidateFindings validated against your environment — no assumptions, only evidence
04
Report & RoadmapMaturity snapshot, gap analysis, and phased remediation roadmap with quick wins

Common Critical Gaps Found

GapPriority
No MFA on remote accessCritical
Legacy unpatched systemsCritical
No incident response planHigh
No regular access reviewsHigh
No security awareness trainingMedium

Quick Wins (0–3 months)

Enable MFA on all remote access
Conduct access review & cleanup
Activate centralised logging
Launch security awareness training
Roadmap

A Phased Path to Resilience

Each quarter builds on the last. Progress is visible, measurable, and defensible to the board.

Q1 · Foundation
  • Enable MFA
  • Deploy EDR on all endpoints
  • Access review & cleanup
  • Security awareness training
Q2 · Detection
  • IR plan tested
  • Centralise logging
  • Policies drafted
  • Vendor risk reviews
Q3 · Hardening
  • Network segmentation
  • Legacy remediation
  • Security policies live
  • Supplier assessments
Q4 · Resilience
  • DR exercise completed
  • BCP validated
  • Board-ready reporting
  • Continuous review cycle

Start with a Free 90-Minute Security Consultation

No cost. No obligation. Just an honest conversation about your current security posture.

››Flex Pro Cloud
BT Trade · Managed Cloud

Flex Pro Cloud

Trading communications delivered as a fully managed cloud service. Institutional-grade BT Trade turrets, compliance recording, and 24×7 support — per user, per month, zero hardware capex.

The Opportunity

One Cloud Platform.
Three Partners.
Zero Hardware Headaches.

Small and mid-size trading firms need institutional-grade communications without the cost and complexity of on-premise infrastructure. Flex Pro Cloud fills this gap with an all-in managed service priced per user — making BT Trade turret communications accessible to any organisation, at any scale.

Open-Source-First Stack — PFSense, FusionPBX, OpenNAS, Zabbix
BT Trade Powered — BT T4-Flex soft turrets with dedicated TSS/TPO cluster per tenant
Fully Compliant Recording — NUSO Recorder, GDPR/PCI-ready, RTP mirror, web playback
Go-Live Time
10–15 days
Hardware Investment Required
₹0
P1 Ticket SLA
15 min
Monitoring
Zabbix
Support Coverage
24 / 7
Solution Stack

What Flex Pro Cloud Includes

An open-source-first stack, fully managed by Jampot — available from day one.

🔒

Security Layer

PFSense firewall, OpenVPN (single/dual-factor), SNORT IDS/IPS, dynamic IP blacklisting.

📊

BT Trading (TSS/TPO)

BT Trade T4-Flex soft turrets, dedicated TPO cluster per tenant, TSS multi-zone management.

☎️

PBX & SIP

FusionPBX multi-tenant PBX, SIP trunking (Jampot-provided or bring-your-own), ringdowns, DIDs.

⏺

Call Recording

NUSO Recorder — compliance-grade, GDPR/PCI-ready, RTP mirror recording, web-based playback.

💾

Cloud Storage

OpenNAS per-tenant storage containers — recordings, database backups, and shortcuts.

📡

Monitoring & Billing

Zabbix + BT Tradesense (Assure) for infrastructure health. ASTPP billing with CDR reports.

Commercial Model

Four Service Tiers. Per-User Monthly Pricing.

No upfront hardware spend. Scale up or down as your business grows.

Silver
Entry
  • FusionPBX + SIP Trunk
  • VPN (Single Factor)
  • Basic PBX-level recording
  • OpenNAS storage
  • Zabbix monitoring
  • Standard change quota
Gold
Standard
  • All Silver features
  • BT Trade T4-Flex turrets
  • Dedicated TPO cluster
  • NUSO compliance recording
  • BT Assure (Tradesense)
  • Enhanced change quota
Most Popular
Platinum
Advanced
  • All Gold features
  • Dual-factor VPN
  • SIP Ringdowns
  • ASTPP billing integration
  • Priority SLA (BT standard)
  • Unlimited standard changes
Platinum Plus
Premium
  • All Platinum features
  • Dedicated cloud instance
  • Geo-redundancy option
  • Custom screen layouts
  • On-demand support SLA
  • White-label portal option
Partnership Model

Three Parties. Clear Accountability.

Commercial Owner
BT Partner
Customer Relationship & Revenue
  • Owns the end-customer relationship
  • Signs service contract with customer
  • Manages customer expectations
  • Handles invoice delivery & payment
  • Responsible for local hardware
Technology Licensor
BT Group
Platform IP & Licensing
  • Owns TSS and TPO software licensing
  • Provides BT Trade T4-Flex application
  • Standard TPO/TSS deployment
  • Defines firmware & upgrade cycles
  • Provides BT TradeMon monitoring
Cloud & Operations Owner
Jampot
Operations, SLA & Delivery
  • Owns & operates cloud infrastructure
  • Customer onboarding (10–15 days)
  • 1st line: triage & basic resolution
  • 2nd line: deep-technical resolution
  • Monthly CDR reports, 24×7 NOC
Go-To-Market

From Demo to Go-Live in 10–15 Business Days

01
Pre-Sales (BT Partner + Jampot)30–90 days pre-sales support. BT Partner arranges demos; Jampot handles technical queries. Trial period offered.
02
Order (Customer → BT Partner → Jampot)Customer selects package via Order Form on customer portal. BT Partner reviews and forwards to Jampot. Scope locked.
03
Implementation (Jampot)Jampot configures the full stack: SIP trunks, FusionPBX, TSS/TPO zones, NUSO recording, VPN users. Go-live within 10–15 business days.
04
Operations (Jampot · 24×7)Ongoing managed services: 24×7 service desk, proactive monitoring, monthly CDR reports, configuration change handling.
05
Billing (Jampot + BT Partner)Jampot provides consolidated per-user pricing. BT Partner invoices customer and remits payment to Jampot.
Operations & SLA

24×7 Support. Two Lines. One SPOC.

Incident Priority Framework

PriorityDefinitionSLA
P1Complete service outageTicket: 15 min
P2Service degraded / partial failureTicket: 30 min
P3Info request / reconfig / admin changeScheduled window

Support Line Structure

1st — Customer / BT Partner
Reports incident via phone, email, or portal
2nd — 1st Line · Jampot NOC
Logs ticket · classifies priority · resolves or escalates
3rd — 2nd Line · Jampot Engineering
Deep-technical resolution · config changes · vendor escalation
4th — BT / 3rd Party (hardware/licensing)
On-premise handled by BT Partner. Licensing escalation to BT.
Network Architecture

Real-World Architecture Diagram

Jampot-hosted cloud connects BT Partners and end-users globally via secured OpenVPN tunnels.

Flex Pro Cloud Network Architecture

Ready to Deploy Flex Pro Cloud?

We'll arrange a live demo and trial provisioning within 48 hours.

sales@jampottech.com
›About Us
Who We Are

Built on Engineering Excellence
Since 2010

A specialist technology firm headquartered in Mumbai, delivering niche IT solutions to enterprises across India and worldwide.

Our Story

Provider of Niche Technology
Solutions for Enterprises

Founded in 2010, Jampot Technologies has grown into India's trusted specialist for enterprise communications infrastructure. We focus exclusively on niche, high-complexity technology domains where deep expertise — not generalism — is the differentiator.

Our core strength lies in Trading Floor Telephony, Mission-Critical Command & Control, Compliance Voice Recording, and Unified Communications. We serve India's leading banks, financial institutions, and global enterprises with end-to-end delivery from consulting through deployment to 24×7 support.

With teams in Mumbai and Pune, we support clients in the US, Europe, and across Asia — providing deployment, training, and around-the-clock managed services through our follow-the-sun model.

Technology Consulting & Architecture
Product Sales, Marketing & Deployment
24×7 Global Managed Services & AMC
Customisation, Training & Project Management
Software Development Consultancy
Microsoft, Apple & Plantronics Productivity Solutions
🏛️

Our Mission

To understand the specific communication challenges embedded in enterprise business processes and engineer solutions that eliminate them — with precision, reliability, and measurable outcomes.

🌐

Our Vision

To become a globally recognised organisation led by best-in-class engineers, setting the standard for critical communications technology in financial markets worldwide.

✦

Our Commitment

We strive for the highest quality of service — especially in support. We take pride in building lasting partnerships rooted in trust, expertise, and genuine satisfaction.

››Certifications
Quality & Security

Internationally Certified

Jampot Technologies holds internationally recognised certifications validating our quality management and information security practices.

🏆

ISO 9001:2015

Quality Management System certification — affirming our commitment to consistent, customer-focused processes and continuous improvement across all service delivery.

🔒

ISO/IEC 27001:2013

Information Security Management System certification — validating our rigorous controls for protecting client data, system integrity, and organisational information assets.

These certifications are not merely credentials — they reflect our operational discipline. Every engagement, from pre-sales consultation through deployment and ongoing managed services, is governed by the documented quality and security processes that earned and maintain these certifications.

››Treasury IT Infrastructure
Technology

Treasury IT Infrastructure

Trading floor solutions engineered for the precise, high-stakes communication demands of banks, financial institutions, and treasury operations.

Our Approach

No Two Trading Floors
Are Identical

A bank's treasury operates in one of the most performance-sensitive environments in business. Every millisecond of communication latency translates directly to financial exposure. Our solutions are tailored, never templated.

We deploy BT Trade (BT Trading) turret solutions as an authorised distributor and services partner in India, serving global and local banks. Our SIP-based architecture integrates seamlessly across all major call manager platforms.

  • ✦
    SIP-Based Open ArchitectureNative interoperability with Cisco, Avaya, Alcatel, Mitel, Microsoft and more
  • ✦
    Enterprise Directory IntegrationLDAP and Active Directory with CRM and corporate database connectivity
  • ✦
    Multi-Vendor Recording SupportVerba, Carin, NICE NTR, Verint VFC and others
  • ✦
    Rich Peripheral EcosystemPlantronics headsets, Jabra, multi-handset configurations, gooseneck mics
Simultaneous Lines / Turret
500
Concurrent Media Streams
32
Contact Directory Capacity
10,000
Supported Languages
6+
Support Coverage
24/7
››Unified Communication
Technology

Unified Communication

A single, coherent platform integrating every mode of enterprise communication — voice, video, messaging, presence, and collaboration.

Unified Communications (UC) is not a single product — it is a collection of integrated services delivering a consistent user experience across every device and media type. Jampot designs and deploys UC architectures that eliminate communication silos and unify your organisation.

As enterprises evolved from legacy PBX to IP telephony and ultimately to software-driven UC platforms, Jampot has remained at the forefront — partnering with Cisco, Avaya, and Microsoft.

UC Platform Components

Call Control & Multimodal Communications
Presence & Instant Messaging
Audio, Web & Video Conferencing
Unified Messaging (Voicemail, Email, SMS, Fax)
Mobility & Remote Work Enablement
Business Process Integration (BPI)
🔵

Cisco Unified Communications

Industry-leading CUCM-based telephony and collaboration infrastructure with enterprise-grade reliability.

View Details →
🔴

Avaya Unified Communications

Flexible, scalable UC solutions for enterprises requiring robust voice and contact centre capabilities.

View Details →
🟦

Microsoft Teams

Enterprise Teams deployments with Direct Routing, telephony integration, and compliance recording.

View Details →
››Critical Communication
Technology

Critical Communication

Modern command and control solutions — data-driven, workflow-automated, and built for environments where communication failures carry real-world consequences.

In public safety, utilities, transportation, and government, command centres are the nerve centres of organisational response. Coordinating time-sensitive operations — from air traffic control to emergency response — demands communications infrastructure of the highest order.

Jampot deploys and supports the industry's most advanced mission-critical communication platforms, transforming fragmented legacy voice and radio systems into a single intelligent, software-defined network.

  • ✦
    Unified Voice, Video, Data & RadioAll communication streams converged on a single SIP-based platform
  • ✦
    High Availability ArchitectureRedundant, always-on design with failover built in at every layer
  • ✦
    LMR & PTT IntegrationLand-Mobile Radio integration for airports, seaports, police, military, and smart cities
  • ✦
    IoT & Workflow AutomationSmart geofences, IoT triggers, and automated incident response workflows
🎛️

BT Command

High-capacity VoIP/RoIP dispatch platform for public safety and government command centres — integrated with Cisco CUCM and IPICS.

View Details →
📡

Instant Connect Enterprise

Dynamic Frontline Communications — task-based talk groups connecting any team on any device across any network in real time.

View Details →
››Cloud Computing
Technology

Cloud Computing

On-demand, scalable, and cost-efficient — cloud infrastructure that frees your organisation to focus on its core mission.

Cloud computing delivers on-demand availability of computing power, data storage, and applications via the internet — eliminating the rigidity of on-premises hardware and enabling enterprises to scale up or down in real time.

Key Characteristics

Eliminate traditional IT administration overhead
Scale resources up or down on demand
Pay only for the resources you actually consume
Redundant environment with smooth failover
Migration flexibility to and from cloud
Multi-tenancy with data security & privacy
Access from anywhere, on any device
🔷

Infrastructure (IaaS)

Virtualised compute, storage, and networking delivered on-demand — replacing physical data centre investments.

🟦

Platform (PaaS)

Development and deployment platforms that accelerate application delivery without infrastructure management burden.

📦

Software (SaaS)

Ready-to-use software solutions accessible via browser — no installation, no maintenance, always current.

››Enterprise Resource Planning
Technology

Enterprise Resource Planning

Unified business management software that consolidates financials, production, procurement, and operations into a single intelligent system.

ERP is a business management software solution that enables organisations to manage all core business processes through one unified system. Jampot specialises in ERP implementations for the glass manufacturing and processing industry via Synerglass-Soft.

ERP Functional Coverage

Financials & Accounting
Product Planning & Materials Purchasing
Inventory Management & Distribution
Production Scheduling & Manufacturing
Order Management & Customer Relations
Procurement & Project Tracking
  • ✦
    Operational EfficiencyImprove plant and process-level efficiency through automation and real-time visibility
  • ✦
    Cross-Departmental Data SharingSeamless communication between sales, production, and implementation teams
  • ✦
    Cost ReductionMinimise data duplication, reduce scrap rates, and eliminate process waste
  • ✦
    Compliance AssuranceBuilt-in compliance controls and audit-ready reporting
››IP Touch Pro
Trader Voice Systems

IP Touch Pro

Touch-sensitive BT Trade turrets that increase trading performance by unifying vital voice communications and information in a single, IP-driven platform.

The IP Touch Pro range of capacitive touchscreen turrets centralises voice, data, and video in one purpose-built solution for financial traders.

  • ✦
    Capacitive Touchscreen15" touch display with intuitive trader-centric UI
  • ✦
    Up to 500 Simultaneous LinesHigh-volume trading floor communications at scale
  • ✦
    32 Concurrent Media StreamsSimultaneous voice, hoot & holler, and intercom
  • ✦
    10,000 Contact DirectoryWith 140 visible simultaneously by default
  • ✦
    Multi-Language SupportEnglish, French, Dutch, German, Russian and more
  • ✦
    8 Peripheral PortsHeadsets, wireless headsets, foot pedals, keyboard, mouse, webcam
Max Simultaneous Lines
500
Media Streams
32
Contact Capacity
10K
Peripheral Ports
8
››IP Touch Pro Mini
Trader Voice Systems

IP Touch Pro Mini

Soft turret application delivering comprehensive trading communications on any Windows device — maximising flexibility and productivity.

Touch Pro Mini is a soft client trading turret deployed as a Windows application — offering full turret functionality without the hardware footprint. Ideal for remote traders and back-office users.

  • ✦
    Soft Client ArchitectureRuns on any Windows 7+ device — no dedicated hardware required
  • ✦
    High-Capacity Customisable DisplayTelephony, hoot & holler, and intercom on a single screen
  • ✦
    One-Touch Contact AccessRapid communication with traders, clients, and counterparties
  • ✦
    Full Turret Feature ParityRingdowns, speed dials, directory access, call history
💻

Ideal Use Cases

Remote & work-from-home traders
Back-office treasury staff
Secondary workstations alongside hardware turrets
Institutions evaluating turret environments
››IP Touch Pro Flex
Trader Voice Systems

IP Touch Pro Flex

Flexible, modular trading turret hardware offering maximum configurability for the modern dealing room.

The IP Touch Pro Flex brings together hardware turret robustness with software-defined flexibility — allowing trading floor managers to configure and personalise each turret station to the exact needs of its user.

🖥️

Modular Hardware

Mix and match hardware components for every type of trader profile

⚡

Rapid Deployment

Fast rollout across large trading floors with minimal disruption

🔄

Hot-Seat Ready

Global free seating with single sign-on and active directory options

››ITS Voice Trading
Trader Voice Systems

ITS Voice Trading

TDM-based integrated trading system for institutions with legacy environments.

The ITS Voice Trading platform provides a bridge between legacy TDM telephony infrastructure and modern IP-based trading communication — enabling financial institutions to leverage existing investments.

Full compatibility with existing TDM PABX and switching infrastructure
Gradual transition to full IP without disrupting live trading operations
🔀

IP Migration Path

Structured transition from TDM to full IP at your own pace, without business disruption.

››BT Command
Command & Control

BT Command

The industry's most advanced dispatch communications platform — purpose-built for public safety, emergency services, and government command centres.

Until BT Command, no single platform could unify the multiple communication streams that dispatch professionals depend on. BT Command delivers a software-based, high-availability VoIP/RoIP platform designed for round-the-clock mission-critical environments, fully integrated with Cisco CUCM and IPICS.

  • ✦
    Up to 33 Simultaneous Media StreamsHandsets, speakers, and intercom on a single unified interface
  • ✦
    Purpose-Built Touchscreen TurretRugged, high-capacity form factor with rich graphical UI
  • ✦
    10,000 Stored ContactsCisco, Outlook, and Active Directory integration
  • ✦
    Full Operator Voice FunctionalityOne-touch, barge-in, ring-downs, speed dials, voice recording replay
  • ✦
    Global Free SeatingSingle sign-on, active directory, dynamic user configuration
Simultaneous Media Streams
33
Speaker Channels
3/10/30
Contact Directory
10,000
Platform
SIP
››Instant Connect
Command & Control

Instant Connect Enterprise

Dynamic Frontline Communications — the evolutionary leap beyond push-to-talk, connecting any team on any device across any network.

Instant Connect Enterprise (ICE) combines the simplicity of push-to-talk with the intelligence of dynamic talk group management. The ICE Server and RallyPoint media bridge enable centralised management and cross-network interoperability across LTE, Radio, Wi-Fi, IP, MANET, PSTN, and 5G.

  • ✦
    Fluid AssemblyTalk groups dynamically assembled, expanded, or reduced in real time
  • ✦
    Event-Triggered CommunicationActivated by both scheduled workflows and unscheduled incidents
  • ✦
    True Device & Network InteroperabilityMobile, radio, IP, telephony — company-owned or BYOD
  • ✦
    Serverless ResilienceVoice continues even if servers are unavailable
  • ✦
    Flexible DeploymentOn-premises, cloud, or hybrid
✈️

Aviation & Airports

Coordinating ground crews, ATC, and security

🚢

Sea Ports & Logistics

Port operations and vessel coordination

🚔

Police & Public Safety

Incident response across departments

🏙️

Smart Cities

Integrated urban management across services

››Cisco Unified Communications
Unified Communications

Cisco Unified Communications

The world's most deployed enterprise communications platform — deployed and supported by Jampot's certified Cisco engineers.

Cisco is the global leader in enterprise networking and unified communications. Jampot's Cisco-certified engineers design, deploy, and manage CUCM-based telephony environments — from single-site to multi-cluster global rollouts with full redundancy.

📞

CUCM Telephony

Cisco Unified Communications Manager — the enterprise voice backbone

🤝

Collaboration Suite

Webex, IM&P, and video conferencing integrated with telephony

🔒

IPICS Dispatch

Cisco IP Interoperability & Collaboration System for dispatch environments

››Avaya Unified Communications
Unified Communications

Avaya Unified Communications

Robust, scalable Avaya IP telephony platforms — engineered for enterprises requiring dependable voice infrastructure.

Avaya has long been the platform of choice for financial institutions requiring high-reliability telephony. Jampot deploys and supports Avaya IP Office and Aura environments, seamlessly integrated with trading turret systems, compliance recording platforms, and enterprise directory services.

☎️

Avaya IP Office

Mid-market telephony with rich UC features and seamless trading integration

🏢

Avaya Aura

Enterprise-grade UC platform with session management and multi-site capabilities

››Microsoft Teams
Unified Communications

Microsoft Teams

Enterprise Teams deployments with Direct Routing, telephony integration, and compliance recording.

Jampot adds enterprise-grade telephony, compliance recording, and integration with trading and recording platforms — turning Teams from a chat tool into a complete unified communications environment.

📱

Direct Routing

Connect Teams to PSTN via SBC for full telephony capabilities

⏺

Compliance Recording

Teams-native recording integrated with NICE, Verint, and NUSO

🔷

Azure Integration

Cloud-native deployment on Microsoft Azure with full O365 integration

››NUSO
Voice Recording

NUSO eFramework

A virtualised, modular UC appliance delivering collaboration services on a single unified platform — pre-installed, web-accessible, and enterprise-ready.

Nuso eFramework is a virtualised appliance hosting multiple unified collaboration services on a common platform. It ships as a pre-installed OVA/OVF virtual machine based on a free Linux kernel with a built-in database, eliminating third-party software requirements.

All applications are web-based and accessible from any standard browser — Chrome, Firefox, Safari. The modular architecture ensures easy deployment and limitless scalability.

NUSO Architecture Modules

Attendant Console Pro
IVR & Automated Attendant
Queue Management
Supervisor Console
Voice & Video Recording
Billing & Accounting
FAX Server
🖥️

Zero Third-Party Dependencies

Built-in Linux kernel and database — deploy without licensing additional software

🌐

Browser-Based Administration

Manage all services from any standard web browser — no client installation required

📊

ISO 9001:2015 Certified Partner

Nuso (formerly Mida Solutions) is globally ISO-certified — ensuring quality-assured delivery

››Verint VFC
Voice Recording

Verint VFC

Enterprise voice and financial compliance recording — capturing every interaction for regulatory adherence, quality assurance, and dispute resolution.

Verint's Voice Financial Compliance (VFC) recording platform provides the scalable, multi-site IP recording infrastructure that financial institutions require. Jampot deploys and supports full VFC environments, including integration with trading turret systems via ITS Link.

VFC System Components

EM — Primary Database Recorder

Roles and recording, SnR, data source, database and user profile configuration

RIS — Integration Manager

Call tracking, event processing, and system orchestration

RM — Recording Adapter

Recording events, voice card installation, integration services, archiving

CAM — Central Archiving Manager

Centralised call archives from the recorder — audit-ready storage

››NICE
Voice Recording

NICE Trading Recording

The global standard in compliance recording — trusted by over 25,000 organisations across 150 countries, including 80+ of the Fortune 100.

NICE (NASDAQ: NICE) is the world's leading provider of compliance recording and analytics software. NICE Trading Recording captures voice from trading turrets, IP phones, mobile devices, and soft clients — providing a comprehensive, audit-ready archive for regulatory compliance and dispute resolution.

Deployment Configurations

Stand-Alone Configuration — up to 200 recording channels
Server / Satellite Configuration — unlimited scale
Core Server with optional Standby for resiliency
CTI VoIP Recording — Passive or Active CTI modes
  • ✦
    Real-Time Data CapturePhone, mobile, email, chat, social, video, and transaction data
  • ✦
    Web-Based Playback & SearchBrowser-accessible call retrieval — no client software required
  • ✦
    Automated ArchivingRules-based archiving with scheduled and event-triggered policies
Global Deployments
25K+
Countries Covered
150+
Fortune 100 Clients
80+
Stand-Alone Max Channels
200
››VoiceGate
Voice Recording

VoiceGate

Lightweight, cost-effective voice recording for organisations seeking compliant call capture without complex infrastructure.

VoiceGate provides a streamlined recording solution for organisations that require reliable compliance recording without the complexity of enterprise-scale platforms. Deployed across multiple Jampot clients for supplementary recording needs and small-team environments.

⚡

Rapid Deployment

Lightweight installation with minimal infrastructure requirements

📋

Compliance Ready

Audit-trail compliant recording with searchable call archives

››Synerglass
Enterprise Resource Planning

Synerglass ERP

The complete, integrated ERP solution purpose-built for the glass processing industry — designed to maximise productivity and profitability.

Synerglass-Soft is a fully customisable management software designed for the glass processing industry — from craft-level operations to large industrial facilities. Built on the philosophy of organisational excellence, it automates repetitive processes and drives measurable profitability improvements.

  • ✦
    Comprehensive ModulesFull coverage of all glass processing business processes, customisable by a dedicated development team
  • ✦
    Real-Time Operations TrackingEvery event recorded — complete transparency across production floor activities
  • ✦
    Secure Role-Based AccessEach user has a personalised profile with function-specific access controls
  • ✦
    Mobile ApplicationsSyner Gabarit, Syner Move Racks, and more for day-to-day operational management

Key Business Outcomes

Significant reduction in scrap rate, faults, and wastage
Increased production throughput and efficiency
Guaranteed return on investment
Increase in overall business profitability
Higher customer satisfaction scores
››
Managed Services

24×7 Global Support

Round-the-clock service desk operations from Mumbai and Pune — supporting enterprise clients across India, the US, and Europe without interruption.

Jampot's 24×7 support model is designed around the reality that mission-critical communications never take a day off. Our follow-the-sun service desk ensures that regardless of time zone, a skilled professional is available to respond, diagnose, and resolve.

  • ✦
    Incident, Problem & Change ManagementEnd-to-end ITIL-aligned service desk with full ticket tracking
  • ✦
    Patch & Release ManagementImplementing patches and software releases with zero-disruption scheduling
  • ✦
    Preventive MaintenanceProactive system health monitoring to prevent issues before they occur
  • ✦
    On-Site & Remote TroubleshootingHardware, peripherals, OS, and application support across all platforms
🌏

Follow-the-Sun

Mumbai and Pune teams provide continuous coverage across India, US, and European time zones

📊

SLA-Committed

Contractual SLAs with transparent response time targets and regular performance reporting

🔁

Continuous Improvement

Customer feedback surveys and process optimisation as standard practice

››
Managed Services

Staff Augmentation

Certified, experienced technology professionals embedded within your team — on demand, at the skill level your projects require.

Jampot's staff augmentation service provides clients with immediate access to experienced, pre-vetted technology professionals specialised in our niche solution areas.

👨‍💼

Specialist Engineers

Cisco, Avaya, BT Trading, NICE, Verint — domain specialists on demand

📅

Flexible Engagement

Short-term project coverage or long-term embedded team members

✅

Pre-Vetted Talent

Background-checked, certified professionals ready to integrate into your team

››
Technical Assistance

Level 1-2-3 Support

Tiered technical support designed to resolve every issue at the appropriate level — efficiently, accurately, and with full knowledge transfer.

Level 1

First-Line Response

Initial triage, basic troubleshooting, password resets, and standard query resolution. Fast response, high volume handling.

Level 2

Technical Support

In-depth technical diagnosis for escalated issues. Configuration analysis, system log review, and coordinated resolution.

Level 3

Expert Engineering

Senior engineers and vendor liaison for complex issues. Root cause analysis, architectural recommendations, and permanent fixes.

››
Technical Assistance

Remote Deployment

End-to-end remote deployment services — configuring, testing, and going live without the cost and complexity of on-site visits.

Jampot's remote deployment capability enables rapid, cost-effective rollouts across geographically distributed sites. Our engineers remotely configure, test, and validate complex communications infrastructure — a service particularly valued by our global clients across US and European markets.

🌐

Global Reach

Deploy to any location worldwide without travel overhead or time zone limitations

⚡

Rapid Time-to-Live

Accelerated deployment timelines compared to traditional on-site methodologies

››
Services

Product Training

Expert-led training programmes that ensure your teams extract full value from every technology investment.

Technology investment only delivers full value when the people who use and manage it are proficient. Jampot's training programmes are delivered by the same specialists who design and deploy the systems — ensuring practical, relevant knowledge transfer.

👤

End-User Training

Platform onboarding for traders, operators, and business users — focused on day-to-day productivity

🛠️

Administrator Certification

Deep-dive system administration training for IT teams managing deployed infrastructure

🌍

Remote & On-Site Delivery

Flexible delivery across India and internationally for BT and partner ecosystem clients

››Customers
Our Ecosystem

Clients Who Trust Jampot

India's most prominent banks, financial institutions, and global enterprises — served with niche technology solutions since 2010.

HDFC Bank
India's largest private sector bank — Jampot deployed BT Trade turrets for HDFC's trading floor and treasury operations.
Trading Turrets
HSBC India
Global banking leader — served with specialised trading floor communications and unified communications solutions.
UC + Trading
ICICI Bank
India's leading private sector bank — unified communications, trading turret solutions, and compliance recording.
UC + Recording
Kotak Mahindra Bank
Among India's fastest-growing banks — BT Trade dealing room turrets integrated with Avaya IP Switch and NICE Logger.
Trading + NICE
LIC India
India's largest life insurer — Unified Communications (Cisco/Avaya), BT Trading platforms, and secure recording systems.
UC + BT Trading
Infosys Treasury
Decade-long partnership providing IP Trading Turrets, unified communications, and secure recording for global treasury operations.
10+ Year Partner
IDFC FIRST Bank
Advanced unified communications and IP Trading solutions integrated with Cisco/Avaya and NICE/Verint recording systems.
UC + Recording
Bandhan Bank
5+ year partnership delivering Unified Communications, BT Trading, and secure recording across their growing network.
5+ Year Partner
Equitas Small Finance Bank
Unified Communications and IP Trading Turret solutions integrated with Cisco/Avaya platforms and NICE/Verint recording.
UC + Trading
Kotak Institutional Equities
BT Trade Dealer Board, Avaya IP Switch, and NICE Logger for seamless institutional trading operations.
BT Trade + NICE
Nomura India
Global investment bank — trading floor and unified communications infrastructure aligned to international standards.
Trading Floor
Société Générale
Major European bank — trading floor and compliance communications solutions for India operations.
Trading + Compliance
UOB India
United Overseas Bank — trading and unified communications infrastructure for India treasury operations.
Treasury Infra
Ambit Capital
Leading investment and advisory firm — niche technology solutions for capital markets communication.
Capital Markets
IIFL (India Infoline)
4+ year engagement delivering BT Trade IP Dealerboard solutions for equity and wealth management segments.
BT Trade
ADCB (Abu Dhabi)
Treasury department served with BT Trade dealer board solution integrated with Avaya IP Office.
UAE Client
Union Bank of India
State-of-the-art BT Trade voice trading platforms installed in partnership with AGC Networks.
BT Trade
Canara Bank
One of India's oldest public sector banks — BT Trade voice trading turret deployment.
BT Trade
Jana Financial Services
Unified Communications and IP Trading Turret solutions for reliable communications and compliance.
UC + Trading
Quant Capital
IP Trading Turrets integrated with Avaya IP Switch and NICE Logger for trading operations.
Trading + NICE
Govindram & Co
Jampot's very first customer for an integrated BT Trade Trading Turret with Avaya IP Office in the Forex community.
First Forex Client
Nielsen India
Microsoft, Apple, and Plantronics productivity solutions to improve employee performance.
Productivity Tools
››Partners
Our Ecosystem

Backed by the World's Best

Strategic partnerships with globally recognised technology leaders — enabling Jampot to deliver solutions with unmatched depth and vendor backing.

Cisco
BT Trade
Avaya
Microsoft
NICE
Verint
Jabra
Poly
Cisco Systems
Network & UC Backbone

Global leader in enterprise networking — Jampot deploys and manages Cisco's IP telephony, collaboration, and networking infrastructure, including CUCM and the IPICS dispatch platform for command centre environments.

BT Trading (BT Trade)
Authorised India Partner

Jampot serves as an authorised distributor and services partner for BT's Trading Telephony Solutions in India. We support global and local banks, and provide worldwide deployment, training, and support across BT's entire partner ecosystem.

NICE Systems
Compliance Recording

NICE (NASDAQ: NICE) is the global standard for compliance recording and workforce intelligence. Jampot deploys NICE Trading Recording for financial institutions requiring audit-ready voice capture.

Verint
Voice Recording

Verint VFC provides financial compliance recording for some of India's largest banks. Jampot implements full multi-site Verint environments integrated with trading turret infrastructure via ITS Link.

Nuso (formerly Mida Solutions)
ISO 9001:2015 Certified

Global leader in Unified Collaboration and Professional Communications. Nuso's ISO-certified eFramework platform extends Jampot's recording, IVR, and attendant console capabilities.

Avaya
Enterprise Telephony

Avaya IP telephony platforms deployed across numerous Jampot client sites — particularly in trading environments requiring Avaya-native CTI integration with dealer board and recording systems.

Microsoft
Cloud & Collaboration

Microsoft Teams and Azure cloud deployments — Jampot extends Teams to full enterprise telephony with Direct Routing, compliance recording, and O365 ecosystem integration.

Instant Connect
Frontline Communications

ICE's Dynamic Frontline Communications platform — enabling mission-critical push-to-talk with dynamic talk groups across LTE, radio, and IP networks.

Plantronics / Poly
Smart UC Devices

End-point audio devices — headsets, handsets, and conferencing equipment across call centre, trading floor, and enterprise UC environments.

Jabra
UC Audio

Premium audio endpoints for UC environments — providing high-quality voice clarity for traders, call centre agents, and enterprise employees.

Black Box
Infrastructure

IT infrastructure solutions — complementing Jampot's communications deployments with structured cabling, KVM, and AV-over-IP capabilities.

Barix
IP Audio

IP audio and intercom solutions — extending Jampot's capability into broadcast, background music, and IP intercom infrastructure.

››Contact Us
Get in Touch

Let's Build Something Exceptional

Whether you're planning a new deployment, upgrading existing infrastructure, or seeking specialist support — our team is ready to engage.

Our specialist team spans trading floor telephony, mission-critical communications, compliance recording, and cloud infrastructure. Whatever your requirement, we have the expertise to deliver.

Mumbai HQ
Office No. 807 & 808, Skyline Wealthspace C2,
Vidyavihar, Mumbai 400086
+91-22-25114500 | +91-9595901020
Pune Office
Office No. 8, 4th Floor, Sreenivas Classic,
Baner Road, Pune 411045
+91-8600801010
Email
››Careers
Join the Team

Build a Career in Niche Technology

Join a specialist team working on the most technically demanding communications infrastructure in Indian enterprise technology.

At Jampot, we work on technology that genuinely matters. Our engineers support trading floors where milliseconds count, command centres where lives depend on communication, and compliance systems that protect financial markets.

We are always seeking talented individuals in pre-sales, engineering, project management, and support roles with expertise in Kubernetes, Docker, DevOps, Cisco, Avaya, and unified communications platforms.

Send Applications To
Include your CV and a brief note on your specialisation
🔧

Technical Engineering

Cisco, Avaya, BT Trading, NICE, Verint — certified engineers for deployment, configuration, and support

💼

Pre-Sales & Solutions

Solution architects and pre-sales engineers who translate complex requirements into winning proposals

📊

Project Management

PMs who coordinate multi-stakeholder enterprise deployments across time zones with precision

›Architecture Diagrams
Technical Reference

Architecture Diagrams

Visual reference diagrams for Jampot's core solution architectures — trading floor, command & control, cloud, and security.

Flex Pro Cloud — Actual Network Architecture
Reproduced from Jampot Technologies Flex Pro Cloud technical brief — Nutley Datacenter to global users via OpenVPN
Flex Pro Cloud Network Architecture
Trading Floor Telephony — Layer Architecture
Endpoint to platform to output — three-layer view of full trading floor infrastructure
ENDPOINTS PLATFORM OUTPUT TURRET IP Touch Pro 500 lines · 32 streams 10,000 contacts SOFT CLIENT IP Touch Mini Windows soft turret Remote / WFH traders MOBILE Mobile Trader iOS / Android client Full turret on device INTERCOM Hoot & Holler Open broadcast lines PERIPHERALS Plantronics / Jabra Headsets · Handsets · 8 ports BT TRADING TSS / TPO Server Turret Session Server SIP · Ringdowns · DIDs CALL CONTROL PBX / CUCM Cisco · Avaya · Alcatel SIP · LDAP/AD DIRECTORY LDAP / AD / CRM Active Directory Corporate Directories NETWORK / WAN Corporate LAN / WAN SIP Trunking · Private Lines PSTN · VPN · QoS Policy COMPLIANCE NICE · Verint · NUSO Voice Recording · Archiving GDPR · PCI · Regulatory ANALYTICS CDRs & Reporting Call Detail Records BT Tradesense · Zabbix MANAGEMENT 24×7 NOC Jampot Operations Centre P1 15min · Mumbai · Pune STORAGE OpenNAS Cloud Per-tenant containers Encrypted · Redundant
Security Posture — Six Pillars Framework
A complete view of enterprise security across people, process, and technology
YOUR Organisation Attack Surface 01 · NETWORK Network Security Firewall · Segmentation 02 · ENDPOINT Endpoint Security EDR · Patching 03 · IDENTITY Identity & Access MFA · RBAC 04 · DATA Data Protection Encryption · DLP 05 · PROCESS Operational Process Policies · Training · IR 06 · RESILIENCE Resilience & BCP DR · Failover · BCP

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