Flex Pro Cloud
Trading communications delivered as a fully managed cloud service. Institutional-grade BT Trade turrets, compliance recording, and 24×7 support — per user, per month, zero hardware capex.
Request a ConsultationOne Cloud Platform. Three Partners. Zero Hardware Headaches.
Small and mid-size trading firms need institutional-grade communications without the cost and complexity of on-premise infrastructure. Flex Pro Cloud fills this gap with an all-in managed service priced per user — making BT Trade turret communications accessible to any organisation, at any scale.
Open-Source-First Stack
PFSense, FusionPBX, OpenNAS, Zabbix
BT Trade Powered
BT T4-Flex soft turrets with dedicated TSS/TPO cluster per tenant
Fully Compliant Recording
NUSO Recorder, GDPR/PCI-ready, RTP mirror, web playback
What Flex Pro Cloud Includes
An open-source-first stack, fully managed by Jampot — available from day one.
Security Layer
PFSense firewall, OpenVPN (single/dual-factor), SNORT IDS/IPS, dynamic IP blacklisting.
BT Trading (TSS/TPO)
BT Trade T4-Flex soft turrets, dedicated TPO cluster per tenant, TSS multi-zone management.
PBX & SIP
FusionPBX multi-tenant PBX, SIP trunking (Jampot-provided or bring-your-own), ringdowns, DIDs.
Call Recording
NUSO Recorder — compliance-grade, GDPR/PCI-ready, RTP mirror recording, web-based playback.
Cloud Storage
OpenNAS per-tenant storage containers — recordings, database backups, and shortcuts.
Monitoring & Billing
Zabbix + BT Tradesense (Assure) for infrastructure health. ASTPP billing with CDR reports.
Four Service Tiers. Per-User Monthly Pricing.
No upfront hardware spend. Scale up or down as your business grows.
Silver — Entry
FusionPBX + SIP Trunk · VPN (Single Factor) · Basic PBX-level recording · OpenNAS storage · Zabbix monitoring · Standard change quota
Gold — Standard
All Silver features · BT Trade T4-Flex turrets · Dedicated TPO cluster · NUSO compliance recording · BT Assure (Tradesense) · Enhanced change quota
Platinum — Advanced
All Gold features · Dual-factor VPN · SIP Ringdowns · ASTPP billing integration · Priority SLA (BT standard) · Unlimited standard changes
Platinum Plus — Premium
All Platinum features · Dedicated cloud instance · Geo-redundancy option · Custom screen layouts · On-demand support SLA · White-label portal option
Three Parties. Clear Accountability.
BT Partner — Customer Relationship & Revenue
Owns the end-customer relationship · Signs service contract with customer · Manages customer expectations · Handles invoice delivery & payment · Responsible for local hardware
BT Group — Platform IP & Licensing
Owns TSS and TPO software licensing · Provides BT Trade T4-Flex application · Standard TPO/TSS deployment · Defines firmware & upgrade cycles · Provides BT TradeMon monitoring
Jampot — Operations, SLA & Delivery
Owns & operates cloud infrastructure · Customer onboarding (10–15 days) · 1st line: triage & basic resolution · 2nd line: deep-technical resolution · Monthly CDR reports, 24×7 NOC
From Demo to Go-Live in 10–15 Business Days
Pre-Sales (BT Partner + Jampot)
30–90 days pre-sales support. BT Partner arranges demos; Jampot handles technical queries. Trial period offered.
Order (Customer → BT Partner → Jampot)
Customer selects package via Order Form on customer portal. BT Partner reviews and forwards to Jampot. Scope locked.
Implementation (Jampot)
Jampot configures the full stack: SIP trunks, FusionPBX, TSS/TPO zones, NUSO recording, VPN users. Go-live within 10–15 business days.
Operations (Jampot · 24×7)
Ongoing managed services: 24×7 service desk, proactive monitoring, monthly CDR reports, configuration change handling.
Billing (Jampot + BT Partner)
Jampot provides consolidated per-user pricing. BT Partner invoices customer and remits payment to Jampot.
24×7 Support. Two Lines. One SPOC.
Incident Priority Framework
| Priority | Definition | SLA |
|---|---|---|
| P1 | Complete service outage | Ticket: 15 min |
| P2 | Service degraded / partial failure | Ticket: 30 min |
| P3 | Info request / reconfig / admin change | Scheduled window |
1st — Customer / BT Partner
Reports incident via phone, email, or portal
2nd — 1st Line · Jampot NOC
Logs ticket · classifies priority · resolves or escalates
3rd — 2nd Line · Jampot Engineering
Deep-technical resolution · config changes · vendor escalation
4th — BT / 3rd Party (hardware/licensing)
On-premise handled by BT Partner. Licensing escalation to BT.
Real-World Architecture Diagram
Jampot-hosted cloud connects BT Partners and end-users globally via secured OpenVPN tunnels.
Ready to Deploy Flex Pro Cloud?
We'll arrange a live demo and trial provisioning within 48 hours.